Enable directdraw acceleration
Click Startclick Control Paneland then double-click Display. Click to clear the Enable Remote Desktop Sharing on this computer check box. On the Tools menu, click Remote Desktop Sharing.
![enable directdraw acceleration enable directdraw acceleration](https://support.content.office.net/en-us/media/a72e5b2f-3cd5-1e83-dade-267686e001ce.jpg)
To restart the computer by using a clean startup procedure, click the following article number to view the article in the Microsoft Knowledge Base: For more information or to view steps for other operating systems, click the following article number to view the article in the Microsoft Knowledge Base. When you perform a clean startup procedure, you prevent these programs from starting automatically. These programs may include antivirus and system utility programs. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the game. If the issue continues to occur, go to the next method. Microsoft does not guarantee the accuracy of this third-party contact information. This contact information may change without notice.
#ENABLE DIRECTDRAW ACCELERATION UPDATE#
To see whether applicable driver updates are available, visit the following Microsoft Windows Update Web site. For more information, click the following article number to view the article in the Microsoft Knowledge Base.
#ENABLE DIRECTDRAW ACCELERATION SOFTWARE#
The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. If multiple video adapters are installed in your computer, repeat step 2 for each Display tab in the DirectX Diagnostic Tool. If your computer meets the minimum system requirements, use the following methods to work around this issue. If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation. If they are, see your product documentation to complete these steps.
![enable directdraw acceleration enable directdraw acceleration](http://tinas-sliderules.me.uk/Dxdiag.jpg)
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. To resolve this issue, use the following methods in the order in which they are presented. You receive an error message that states, "Your video adapter does not have the 3D Acceleration option. You receive an error message that states, "Your video adapter does not meet the game requirements. When you try to start one of the games that are listed in the "Applies to" section, you experience one of the following symptoms.